Reviews

Would highly recommend Ben and Western water heater co. He worked to trouble shoot the problem far above and beyond what others have helped and prevented me from spending thousands... read more more! Can’t say enough good things about their customer service. Their prices are also cheaper than several others I received quotes from, all good things!

We called Washington Water Heaters to service our Noritz tankless water heater. The problem turned out to be a little more complicated than was first anticipated. The techs... read more at Washington Water Heaters went the extra mile to research the problem and made several visits to make sure things were right. We couldn't be happier with how they handled our repair. We would recommend them to anyone with a tankless water heater.

This company is amazing. Showed up on time, great communication, our Tech was Len, he was a wealth of knowledge, professional and worked every second he was here, he truly... read more went above and beyond for us!!

I had the pleasure of working with both Jeremy and Tom on a peculiar request I had about increasing gas pressure in our gas line. Tom spent the most time... read more working with me and I found him not only professional and courteous, but also generous with his time, really making an effort to understand the nature of my request. Ultimately, after a service call to take a gas pressure reading, Tom helped me understand I didn't need to make any changes to our line. While this wasn't a large job, I certainly felt that Tom and Washington Water Heaters are a knowledgeable and customer service-oriented company I'd be happy to work with again.

We found some leaking water underneath our water heater. Called Washington Water Heaters, they sent Dewey same day to check. The water heater was fine. It was the valve on... read more top of water heater that cracked. He immediately set up appointment for us. Within a couple of days, owner Steve came too helped replace that leaking valve and our old main valve that couldn't totally shut off water. Steve even taught me to spray foam to fill the gap preventing mice from crawl space. They charged reasonable price. The appointment scheduling was well-organized. We are very happy with their service!

Solid group of heating guys.

The owners were professional in every way. When I called to have a concern checked out, one of them responded within a day.

My old water heater was leaking. When the technician came, he found that the guy who installed the AC for our house ran the pipe too close to the... read more water heater. The tank he had would not fit. He made a phone call to check if the suppliers had the tank that could fit the space, went out to get the tank, came back in about 45 minutes, installed the new tank for me, making sure that the release valve is accessible, left the place in a nice looking condition. To me, that's an awesome service.

After a bad experience with another provider, we switched to Washington Water Heaters for our furnace and water heater maintenance needs. They have done a great job keeping our systems... read more maintained at a very reasonable price. Recently we had them upgrade our systems to include central air. They did a great job and we are looking forward to a nice cool house next summer!

Steve is a great plumber. Reasonable prices and really great work. Friendly and helpful. I will only be using this company from now on.

I have needed their assistance multiple times now and it’s been a great experience. They are helpful and friendly and in a situation where I thought I needed a new... read more water heater, they sorted out the problem without having to replace the water heater. When it’s time to be replaced, I know who I’m calling. I would recommend to anyone.

EXCELLENT SERVICE! I cannot say enough about my experience with Tom and Steve. We had a situation where our water heater needed to be completely replaced pronto! I called and... read more chatted with Steve and they were able to service me right away. They are very professional and knowledgeable. Everything was top notch. I am grateful to have been referred to them. Highly, Highly recommend!!!