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My old water heater was leaking. When the technician came, he found that the guy who installed the AC for our house ran the pipe too close to the... read more water heater. The tank he had would not fit. He made a phone call to check if the suppliers had the tank that could fit the space, went out to get the tank, came back in about 45 minutes, installed the new tank for me, making sure that the release valve is accessible, left the place in a nice looking condition. To me, that's an awesome service.
November 23, 2020I had the pleasure of working with both Jeremy and Tom on a peculiar request I had about increasing gas pressure in our gas line. Tom spent the most time... read more working with me and I found him not only professional and courteous, but also generous with his time, really making an effort to understand the nature of my request. Ultimately, after a service call to take a gas pressure reading, Tom helped me understand I didn't need to make any changes to our line. While this wasn't a large job, I certainly felt that Tom and Washington Water Heaters are a knowledgeable and customer service-oriented company I'd be happy to work with again.
April 23, 2022Outstanding service. Gave me the best price after multiple quotes from other vendors, installed great equipment, with excellent installation, and all done when promised!
November 23, 2021 -
Great service, best price awesome timing. Tom and Steven came out to handful of jobs. I initially was only going to get my water tank replaced but i got... read more my hvac serviced as well as some plumbing done. They came out very quickly got everything done at once, and gave my some good consultation on what some things i wanted to get done in the future!
November 23, 2019Needed to replace an old water heater and sent our 6 request for quotes on Yelp. Tom responded super quick and took time to answer my questions. He... read more was knowledgeable and made getting what I needed super easy. Install took a few hours with covid no contact. Clean install and super professional. Would highly reccomend these guys.
November 23, 2020Steve came out and did a great job installing our new water heater. He was knowledgeable and answered all of our questions.
November 23, 2020 -
Simply the best prices & best service for all plumbing requirements in the PNW
November 23, 2021Solid group of heating guys.
November 23, 2020I called on a Friday afternoon when our AC started dripping into a room of our spa two days after the heat wave. It reached 90 degrees inside in hours.... read more A tech came put at 5 p.m. and fixed it and showed us how to maintain our vent filters. They were so nice and our spa was cooled off by the time they left. I will always recommend them!
November 23, 2021 -
This company is amazing. Showed up on time, great communication, our Tech was Len, he was a wealth of knowledge, professional and worked every second he was here, he truly... read more went above and beyond for us!!
June 23, 2022Steve is a great plumber. Reasonable prices and really great work. Friendly and helpful. I will only be using this company from now on.
November 23, 2021We found some leaking water underneath our water heater. Called Washington Water Heaters, they sent Dewey same day to check. The water heater was fine. It was the valve on... read more top of water heater that cracked. He immediately set up appointment for us. Within a couple of days, owner Steve came too helped replace that leaking valve and our old main valve that couldn't totally shut off water. Steve even taught me to spray foam to fill the gap preventing mice from crawl space. They charged reasonable price. The appointment scheduling was well-organized. We are very happy with their service!
November 23, 2021 -
Would highly recommend Ben and Western water heater co. He worked to trouble shoot the problem far above and beyond what others have helped and prevented me from spending thousands... read more more! Can’t say enough good things about their customer service. Their prices are also cheaper than several others I received quotes from, all good things!
March 23, 2022The owners were professional in every way. When I called to have a concern checked out, one of them responded within a day.
November 22, 2022I have needed their assistance multiple times now and it’s been a great experience. They are helpful and friendly and in a situation where I thought I needed a new... read more water heater, they sorted out the problem without having to replace the water heater. When it’s time to be replaced, I know who I’m calling. I would recommend to anyone.
June 23, 2022
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