Washington Water Heaters
Nobody gets you hot water faster!
What surprised me the most was his patience with our old water heater install, illegal pressure relief valve install, and informing of any issues he found. If there were options to consider he made sure I was part of the decision and presented them clearly. It was his suggestion to buy a slightly different brand tank to help with the install with no additional cost to me.
Jordan from WWH was here the same day that we called. It turned out that one of our heaters had a major leak and had to be replaced. Jordan showed us all the failure points of the heater and walked us through all of our options and didn't try to up sell us to something we didn't need. After installing the new heater first thing the following day, we still didn't have hot water! Jordan came back to take a look and it turned out that there was an additional electrical issue, totally unrelated to the water heater. Jordan did some troubleshooting until he found the issue and fixed it with no additional charge saving us having to call and electrician and lots of $$.
After five estimates to install a new hot water heater, we discovered Washington Water Heaters, and are so glad we did. Their staff is professional and knowledgeable. We have a hydronic system, and Len had to walk up three flights of stairs to our condo. The water heater was installed in a timely manner. We highly recommend Washington Water Heaters.
Absolutely outstanding in every way! You simply cannot find better customer service, prices, or quality of work, we were beyond impressed! They answered the phone on the very first ring, were extremely informative and friendly! Boy do you have the right people on the phones both Jeff and Jackie were just wonderful every step of the way. I had no idea what I was talking about when I called and your staff walked me through it all in a very informative but non-condescending way. It would have been easy to take advantage of the situation but they were a class act all the way and even had the best and most upfront prices around! When the technician scheduled to do our job called in sick, the OWNER Tom came out and did the job so they wouldn't have to inconvenience us with a reschedule! NOW THAT IS SERVICE! WOW! I'll say it again, backwards this time WOW! We were blown away with how quickly they had us up and running again and believe it or not the quote was the same before and after the job was completed! Unheard of! We are so grateful we found your company and will sharing your outstanding work will everyone we know! Thank you so much!! ~The Templeton's
Had a Gas Water Heater replaced by Washington Water Heaters. They were very informative over the phone, providing information and options. Appointments were available readily and they were flexible with schedules. The installer was on time for the appointment and very direct with what he was going to do. What surprised me the most was his patience with our old water heater install, illegal pressure relief valve install, and informing of any issues he found. If there were options to consider he made sure I was part of the decision and presented them clearly. It was his suggestion to buy a slightly different brand tank to help with the install with no additional cost to me.
I would recommend Washington Water Heaters to any one needing or considering a water heater install or replacement. I will consider them again for furnace work as well. We had talked with a rep at Lowes about buying a water heater from them and then using their contractors to do the install. This is risky because you purchase the parts and don't know who will show up. Working directly through Washington Water Heaters was simple and easy.
How do I purchase?
To purchase simply give us a call or fill out the contact form below. A member of our sales team will get back to you within 24 hours to schedule a free no obligation estimate.